Point (mt) Media Temple Domains to Squarespace

 This is acting as a concise translation and guide to pointing (mt) domains, with DNS Zones hosted at (mt) Media Temple Nameservers, to the Squarespace hosting network.

Important things to note…

  • DNS Zone for the domain should be at (mt) Media Temple; that is we are set as the nameserver.
  • It’s not possible to connect a custom domain to a specific page on your site. All connected domains will point to the site itself and resolve to the primary domain. AKA, its all or nothing!
  • The domain cannot be parked by Squarespace unless they are the registrar.
  • You can’t connect the domain to Squarespace if the domain name has the word “squarespace” or “sqsp” in it.
  • Domains with special characters (such as ü, é, ñ) may not display properly on all browsers. If a browser can’t display the character, it will reformat the domain with extra characters and dashes. For example, the domain “übercool.de,” redirects to “xn--bercool-m2a.de” in unsupported browsers.
  • For more information, check and the full Squarespace guide here!


Let’s get started!

  1. In the Home Menu of the Squarespace account, click Settings, then Domains.
    You can also press the ? key while any panel is open and search domains.
  2. Click Use a Domain I Own. Enter the full domain name you’re linking in the Domain Name box, and then click Continue.
  3. Click Connect From Provider, then select Other and Connect Domain.

  4. At this point, you should see a Connecting In Progress dialog pop-up, select OKAY.
  5. After you connect your domain, a new panel will open with the records you need to enter in your provider account so your domain connects to Squarespace. Keep this panel open for your reference.

    If you ever need to access your DNS settings in the future, open Domains in the Settings panel. Then click the name of your domain to see the DNS settings for that domain.
  6. From your (mt) Media Temple Account Center, start from the OVERVIEW page (or DOMAINS page) and click the domain from the list. This will take you into the Control Panel for that domain specifically.
  7. Click Edit DNS Zone File to begin editing. Your zone file may have content or be completely empty.
  8. Click +ADD ROW to add a new record. You can also replace any records that will duplicates.
  9. Select the CNAME record type for the row. Enter the sub domain in the Name column box. Enter verify.squarespace.com. in the Data column box.
    The sub domain of this row will be the unique string under the Host column. Refer to Step 5 to find this string. Parent domain’s have the left box (Name column) blank, subdomains have that box filled in with the sub domain.
  10. Create another CNAME record for the www subdomain. You will need to edit or replace the existing one as this CNAME record will overwrite any other records on the “www” subdomain. The Data column for this record will have the value ext-cust.squarespace.com.
  11. From here, you are adding A-type records to the main domain (leave the Name column value empty). Repeat for all the A records in the Domains panel of your Squarespace.
  12. Save the records and allow TTL to propagate.
  13. Click REFRESH in your Squarespace Domains panel to alert the Squarespace network the DNS changes are completed. Because of propagation, Squarespace may not see all these updates right away. Continue to allow TTL to expire before expecting the Squarespace network to find all the changes.

Done!